Questions On Your Mind?
How do I measure my pet?
Mewmew Brand's method of measuring is on the Sizing Chart included in all product information for the pet apparel. Please take time to read the sizing information, by not doing so, you run a risk of your pet not correctly fitting their Mewmew Brand apparel.
If you have any questions, please reach out via Chat, email or on any of our social platforms.
Do you source your products from overseas?
No, all apparel and accessories are handmade in house, other products are sourced within Australia.
Do you wholesale?
Due to the nature of our products (handmade in small quantities) we do not wholesale. However, we are happy to discuss if you are interested in having our unique products in your e-commerce store or shopfront, please email help@mewmewbrand.com.
Why should I subscribe to your website?
Mewmew Brand is the only Polynesian Pet Brand who cater for our Polynesian pets, so why not subscribe?!
As a subscriber, you will get first dibs on all our collections before it is released to the public. You will also get perks such as gift with purchase, discounts and much more!
What happens if a product is Out of Stock?
Click on the product you want, navigate to the bottom right hand corner, there is a button that says "notify me". Click on this and enter your email address. We will send you a quick email when the product is back in stock.
What payment options do you offer?
We offer Klarna, Paypal, PayID, Direct Deposit (EFT), and most card payment. We also offer Laybuy offline, If you are interested in the Mewmew Brand Laybuy option, please choose the "manual payment" when you place your order, and we shall send you a payment plan that is right for you!
Do you attend Dog/Pet Events?
No, we no longer attend Dog/Pet Events, It is always useful to click on "Upcoming Events" for any events we will be attending.
Do you attend any Pasifika Events?
Yes, the three main events we attend in Sydney, Australia are
Samoa Day, Fiji Day & Tonga Day. it is always good to click on "Upcoming Events" for any events we will be attending..
Do you have sample or clearance stock?
Yes! click on the clearance tab for all clearance stock. This stock is sold at a significantly reduced price.
What is a Pre-Order product?
Sometimes we may release a collection on a pre-order basis. When this happens, there will be a closing date to place your order. Then allow up to 4 weeks from placing your order to receipt of order. You will be kept up to date on the progress of your order via email.
Will you attend events in NZ or outside NSW?
We are looking at attending events interstate and New Zealand in the future, however at this time, we are primarily online. Check out the "Upcoming Events" for upcoming events we will be attending.
How often do you re-stock sold out products?
We pride ourselves in bringing bespoke, unique collections, which mean our collections have limited stock availability. Therefore, once our pieces are sold out, it's gone...forever.
However, if we receive a large number of "back in stock requests" we may re-release that specific piece/product.
General Shipping & Return information
Click here Our Policies to take you to the shipping & return information.